The businesses of Camberley Town Centre were braced with excitement last night as they eagerly awaited the results of the 2015 Town Centre Business Awards. Hosted by the towns Business Improvement District (BID) Collectively Camberley, over 100 businesses gathered at the evening event at Camberley Heath Golf Club to celebrate the successes of 2015.
Hosting the awards evening for the second year and joined by Mayor of Surrey Heath, Cllr Joanne Potter, Collectively Camberley saw record numbers of entries into the public choice awards; with over 1000 members of the public voting for their Best Independent Business and Best Customer Service Experience. Over 70 of the towns businesses took part in a Mystery Shopping project and a further 21 entries were received into the panel awards. This year, businesses had a chance to enter the following; Highest Rated for Mystery Shopping 2015, Professional Service of the Year 2015, Love Camberley Employer of the Year 2015, Best Independent Business 2015 (Consumer Choice), Best Customer Service Experience 2015 (Consumer Choice) and Business of the Year 2015
The judging panel included Karen Whelan (Chief Executive of Surrey Heath Borough Council), Louise Punter (Chief Executive of Surrey Chambers of Commerce), Jeff Caplan (Managing Director for Storecheckers Ltd) and Fiona Knowlton (Managing Director for TheGuide2Camberely) coordinated by BID Chairman Lorna Dane.
The panel categories included a set of criteria to which each business had to demonstrate why they should win each award. Professional Service of the Year included but not limited to financial, PR, accounting, IT and legal services across the town centre. Entrants to this award were expected to demonstrate high levels of customer satisfaction and business benefits from the users of its products and/or services. The panel were also looking for evidence of sustainable growth combined with a degree of commercial success that is exceptional for the size of the business.
The Love Camberley Employer of the Year category derived from the BID’s Industry Insider Scheme. Launched in May 2014, this employee discount scheme boasts over 2500 local employees of the town who have exclusive access to discounts and deals from Camberley BID Businesses. The panel were looking for the business who best demonstrated how they have created jobs and working environments in which employees can thrive and achieve excellence.
The final panel category, Business of the Year was presented by the awards sponsors The Guide2Camberley. Here, the panel were looking for the business able to demonstrate high levels of customer service, how they have created an outstanding working environment for employees, evidence of creative and innovative marketing methods as well as demonstrating how their business is currently making a real difference to Camberley Town Centre and the local community.
Winners of this years awards were:
Highest Rated for Mystery Shopping 2015
Serenity Beauty, Grace Reynolds Walk
Professional Service of the Year 2015
Centre for Psychology, Portesbury Road
Love Camberley Employer of the Year 2015
Projectfive, Knoll Road
Best Independent Business 2015 (Consumer Choice)
The Dane Partnership, Portesbury Road
Best Customer Service Experience 2015 (Consumer Choice)
The Sweet Shop, Princess Way
Business of the Year 2015
The Mall, Camberley
Bid Manager, Lucy Boazman said;
“We’re extremely pleased with the huge increase in involvement this year from both the general public and the town’s business community. It’s really important we recognise all the effort and hard work our town businesses put in to making Camberley the destination of choice. The BID team work closely with our businesses to ensure they’re able to thrive and the awards evening gives us an opportunity to recognise those that go above and beyond.”
Collectively Camberley represent almost 400 different businesses across the town centre who contributes additional funds to be spent directly on enhancements to the town. It is these funds that pay for the annual Camberley Car Show and the hugely popular Christmas Light Switch on (14 November) Their contributions also pay for the town centre flowers, The Little Book of Offers, the Collectively Camberley website as well as the Christmas Light installations – which this year will be extended thanks to the partnership with Surrey Heath Borough Council.